Staff and Management Training
Training is one of the key elements in successful business management. Not only because it ensures safe systems of work but also so that our employees have a clear understanding of the standard expected of them.
We have developed and implemented an internal training program for operatives and supervisory staff. Training is provided by approved GSF trainers and/or approved suppliers. Training records are prepared and maintained.
Induction training is carried out on site on the first day of employment. The standard induction training program for operatives includes introduction to company and the team, the site layout, commitment to quality, security, disciplinary procedures, the training policy and the complaint procedure. Induction training also includes site specific health and safety training as identified in the Health & Safety Plan. After the successful completion of the induction training, site and task related functional training is carried out. Immediate refresher training is provided to employees if requested.
Induction training for supervisors includes the above mentioned subjects and training on management issues such as staffing, motivation, interviewing techniques, carrying out training, documentation management, stock and stores control, GSF equipment testing, accident reporting and performing quality control inspections.
Managers are trained in accordance with the GSF Area Managers Training program or Regional Operations Managers training program.
Where necessary, the GSF mobilisation team will design a site specific training procedure, measurable goals and program (as GSF have previously done for Cadburys).
In the case of poor performance of trained person GSF will ensure the refresher training (to be recorded on Tool box talk form). In case of repeated poor performance the issues will be reviewed by the relevant Area Manager. All training data is monitored by the Health, Safety & Quality Manager at the Company's Head office. The database contains start dates, training dates and specification. It also flags up out of date training and training that is due soon.