Customer culture

Customer culture

  • Listen, satisfy, retain
  • Promote prevention
  • Customize our service
  • Respect our commitments
  • Bring a local structure

Professionalism

Professionalism

  • Organize and manage teams
  • Implement the means
  • Apply the methods
  • Training in the profession
  • Control

Respect for staff

Respect for staff

  • Delegate, trust
  • Consider and recognize
  • Develop membership
  • Ensure staff safety
  • Keep a human-sized organization

Strong identity

Strong identity

  • Grow by self-development
  • Focus on our job
  • Guarantee our independence
  • Affirm our difference
  • Sustaining culture